Communication, is a way to touch heart of a person who you are speaking to, is a therapy to heal the heart, mind and soul of a person who is sharing his deeply cherished feelings with you, is a process to win heart of millions, is a tact to snatch million dollar deal when it seems ball is moving in opponents court.
When it comes to communication listening plays a major role. The greatest gift you can give someone is to listen; it is respect that you silently give to that person. In the name of listening, if you try, it merely results in words; I call it as a noise. True listening is the one, when you really try to understand, what the person wants to say? What are his feelings behind it? Are there any ways I can help him out? Are there any ways we can compromise? If the person who you are speaking to is rude and cruel to you; what made him to speak like that? Was there any misunderstanding or lack of knowledge behind it? Is there any way I can make his/her understanding clear and supplement him with a knowledge he needs?
Good listeners are good leaders. It needs equanimity of mind. It needs patience. It needs understanding. When you have all these things you need not go for polishing the things. The courteousy will inevitably be poured in it.
Second major role is played by speaking. The words we use plays important role in results we get out of discussion. If you want to win a person you need to be very careful in choosing words. You need to be down to earth, you must not be arrogant, you need to focus on solutions rather than problems, and you need to use optimum words, cheerfully. True smile that comes from bottom of your heart will adorn the way you present yourself. If you go with these traits your body language and facial expressions will accompany it. You need not put your special efforts in that.
Next important role is played by writing skills in communication. It requires, when it comes to our profession. In telephonic conversation, in meeting, seminars or in other important business communications. It helps a lot in avoiding chaos, stress and to make the things smooth.
When there is a lack of communication skill in family, relationship and in profession; there starts problems; Problems may be stress, resentment, emotional demands, breakage in relationship, loss in business, disappointment, self talks, boredom, feeling of regret, it may lead to smoking & dinking, and in extreme situation it may go beyond this.
It is always a best practice to avoid these things by having well versed communication and understanding with the people we interact. When we communicate with these skills it makes ones day very very special. It is far better to win that person than to win the argument with him/her. Because arguments are like fighting the lost battle, they throw heat, whereas discussions throw light. So, always healthy discussions have that positive charge to heal mind, soul and heart of a person, and they will always remember you.
When it comes to communication listening plays a major role. The greatest gift you can give someone is to listen; it is respect that you silently give to that person. In the name of listening, if you try, it merely results in words; I call it as a noise. True listening is the one, when you really try to understand, what the person wants to say? What are his feelings behind it? Are there any ways I can help him out? Are there any ways we can compromise? If the person who you are speaking to is rude and cruel to you; what made him to speak like that? Was there any misunderstanding or lack of knowledge behind it? Is there any way I can make his/her understanding clear and supplement him with a knowledge he needs?
Good listeners are good leaders. It needs equanimity of mind. It needs patience. It needs understanding. When you have all these things you need not go for polishing the things. The courteousy will inevitably be poured in it.
Second major role is played by speaking. The words we use plays important role in results we get out of discussion. If you want to win a person you need to be very careful in choosing words. You need to be down to earth, you must not be arrogant, you need to focus on solutions rather than problems, and you need to use optimum words, cheerfully. True smile that comes from bottom of your heart will adorn the way you present yourself. If you go with these traits your body language and facial expressions will accompany it. You need not put your special efforts in that.
Next important role is played by writing skills in communication. It requires, when it comes to our profession. In telephonic conversation, in meeting, seminars or in other important business communications. It helps a lot in avoiding chaos, stress and to make the things smooth.
When there is a lack of communication skill in family, relationship and in profession; there starts problems; Problems may be stress, resentment, emotional demands, breakage in relationship, loss in business, disappointment, self talks, boredom, feeling of regret, it may lead to smoking & dinking, and in extreme situation it may go beyond this.
It is always a best practice to avoid these things by having well versed communication and understanding with the people we interact. When we communicate with these skills it makes ones day very very special. It is far better to win that person than to win the argument with him/her. Because arguments are like fighting the lost battle, they throw heat, whereas discussions throw light. So, always healthy discussions have that positive charge to heal mind, soul and heart of a person, and they will always remember you.
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